Business Process Consultant

About our Business Process Consultant position

Business Process Manager with strong 8+ year’s process mapping experience

Length: Full time or contract

Location: Los Angeles, CA

Required Qualifications:

  • BA/BS degree required or equivalent experience
  • 5+ years of experience with understanding scope definition and requirements gathering
  • Ability to effectively create and present quality data and findings
  • Expertise in using MS Projects, Visio, Excel, Word, PowerPoint
  • Ability to analyze data and related system specifications and create test data and cases to verify accuracy of system output
  • Ability to assess longer-term technology opportunities including ability to streamline data, identify workarounds for technical limitations, and develop technical roadmaps
  • Excellent verbal and written communication skills; ability to share findings with business partners with varying backgrounds/levels of expertise
  • Must have energy and utility experience. Specifically working with smart grid and AMI projects.

Roles & Responsibilities:

  • Interviews stakeholders and process owners to define processes.
  • Designs complex processes
  • Ensures process mapping is complete
  • Support project execution through maintaining business rule documentation, tracking
  • task completion reports, updating project status, escalating issues and improving process to produce member communications
  • Prepare and create business requirements for systems enhancements
  • Utilizes business analysis, data mapping and data validation to develop coding specifications
  • Develops test cases to verify accuracy and quality
  • Executes testing for assigned deliverables; identify and document test defects, document quality issues and communicate defects to assure resolution 
  • Determines process recommendation documents, including presentations, process maps, supporting metrics, business requirements and related impact analyses for complex processes or for portions of larger or inter-related processes.
  • Shares accountability for realization of results with process owners and present recommendations to stakeholders and process owners.
  • Defines, develops and evaluates performance metrics to establish process success, and may participate in working with multiple stakeholders, often with competing/conflicting objectives, to ensure cohesive and reachable measures of success.
  • Reviews data post- implementation to measure success; participates in defining standards of improvement success.

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