Many of today’s enabling technologies – such as Smart Grid, Smart Metering, Demand Response, Home Automation and Home Area Network, Distributed Renewable Resources, Plug-in Hybrid Electric Vehicles, etc. – are capable of transforming the utility paradigms and business processes, from the way it engineers the energy delivery system to the way it serves its customers.
Establishing and implementing an enterprise integration plan that aligns business and technology is fundamental to managing the transformational changes, mitigating business risks, and maximizing benefits from the technologies.
We can help you develop, justify, and implement the enterprise integration plan that focuses on the enabling technologies as well as utility enterprise systems, such as geospatial information system, enterprise resource planning, and field force automation. We tailor the plan to your specific needs. A typical engagement may include some or all of the services below. VISION AND STRATEGY – Establish direction, guiding principles, drivers, goals and considerations BUSINESS ASSESSMENT – Develop the to-be business model and identify and prioritize gaps Business areas to be assessed may include business management, customer service, energy delivery system planning and asset management, energy delivery engineering and operations, energy management, IT and other infrastructure support, etc.
TECHNOLOGY ASSESSMENT – Assess potential technologies, including AMI, demand response, and smart grid; and identify and prioritize gaps with existing and planned systems:
- State of the industry and state of the technology
- Technology applications and benefits
- Infrastructure and security
- System and asset operation and maintenance
- Organization and business process impacts
- Industry case studies and lessons learned
ENTERPRISE INTEGRATION PLAN – Optimize to-be business processes, integrate automation and information technologies and applications, and align business and technology
- To-be business processes, including linkage to technology applications
- Information system integration (enterprise systems, databases, data warehouses, and applications)
- Automation and infrastructure technology integration (WAN/LAN/HAN, intelligent electronic device interoperability, quality of service prioritization and management, etc.)
- Alternative architecture designs
The 3Insys communications team can work toward the development of an Integrated Communications strategy, with assessments that can be conducted in phases, that when formed together, lay out a comprehensive roadmap that best fits your utility objectives – both operationally and business wise. The strategy planning and implementation "life cycle" is depicted in the flowchart above.