Frequently Asked Questions

- Great question. ESB’s were designed to integrate the enterprise IT applications that support the operations inside the four walls (e.g., HR, billing, ERP, etc.)  The Cross System Integrator (XSI) not only supports the same IT applications as ESBs but differentiates itself by supporting the IT applications that addresses the needs for operations that are outside the four walls, including:

  • Traditional applications: AMI, Leak Detection, Demand Response, Security Systems, etc.
  • Emerging applications: Advanced Leak Detection systems, DERMS, EV Charging, Volt-Var Optimization, Building Management Systems, Streetlights, and more.

- The Cross System Integrator also has the added benefit of being Agile / microservices based, which provides the most advanced architecture for offering increased reliability and scalability.

- The Cross System Integrator and ESB’s all support the traditional consumer-oriented mobile devices and Internet of Things (IoT) devices. However, XSI differentiates itself by extending the types of OT devices supported and includes the new Industrial Internet of Things (IIoT) devices. IIoT device protocols that we support include Modbus, DNP3, TALQ, BACnet, and more.

- A big advantage that the Cross System Integrator’s RBPA provides is that it facilitates the automation of business processes using a simple graphical point-and-click type menu. RBPA’s user interface was designed so that almost anyone can automate a business process. On the contrary, automating processes using a scripting language requires someone with a programming background who understands how to write custom code using the specific scripting language.

- Yes. The FLOW-MX features get created by 3Insys. Each FLOW-MX feature takes into consideration the specific IT systems that each customer has and the data available in each system. Using our in-depth background in utilities, smart cities, and operations, we create new capabilities that will enhance each customer’s operations. By understanding the data that is available from each system, we can get data from the system, validating the data against other systems, process the data (if needed), then present the results to a user/operator or place it in storage.

- The Cross System Integrator can store the centralized files in several locations, including in a database or warehouse provided by the customer. Alternatively, the data can be provided in a 3Insys provided database or in the Cross Data Integrator’s Data Warehouse.

- XDI supports data sources in all prominent database technologies such as relational, non-relational, time-series, key-value store, document store, and graph.

- XSM's Security Monitoring module enables monitoring by collecting the security events and interpreting them into alerts.  The analysis of the events/logs generated by the hardware and software components using configurable security rules aids in investigating incidents and detecting anomalous activities.

- In general, yes. The Adaptive Authentication feature provides a layer of intelligence on top of MFA. Additional details regarding your specific implementation of MFA would need to be known to know for sure.

- XSM provides real-time, bi-directional access control through the integration of Active Directory and/or LDAP in the deployed environment (on-premise, public/private cloud, or hybrid) with the legacy applications or solutions as a unified directory.  It also enables seamless synchronization of users, attributes, groups, and domains.

- Yes. The products in the Cross Integration Suite are scalable for any sized utility.

- Yes. The Cross Integration Suite can address the system, data, and security integration needs of any market. The underlying technical challenges customers experience with integration are consistent across all markets. Although our initial adapters were designed for supporting utility and smart city applications, we can create adapters for other markets to address their integration needs.

- There are many benefits the Cross Integration Suite offers and can streamline the CSA’s operations in several ways. First, the Cross Security Manager (XSM) provides single sign-on capability, thus eliminating the need for them to log-into multiple applications. Second, the Cross System Integrator’s Robotic Business Process Automation feature can automate the manual processes the CSAs use when looking up information. Last, the Cross Data Integrator (XDI) can transform data from each of the sources to ensure that it is presented to the CSAs in the same format.

- Yes. The Cross System Integrator (XSI) is not limited to the types of applications that can be integrated and can support the various security applications you describe. The value XSI delivers is an entirely integrated solution where the information from each security application, as well as sources from other sources in the company, can be brought together to provide a holistic view of your operations. The Cross Data Integrator (XDI) and Cross Security Manager (XSM) can also help simplify the integration of your systems

- Many of the differences in features and capabilities between the Cross Integration Suite and other solutions have been discussed in the FAQs. However, one big advantage that the Cross Integration Suite offers is that we deliver a complete integration suite. Each product in the suite (Cross System Integrator, Cross Data Integrator, and Cross Security Manager) has been fully integrated, eliminating the need to find separate solutions from multiple companies. The Cross Integration Suite eliminates the risk of having incompatibilities between competing products and provides a lower cost by leveraging economies of scale for servers and maintenance agreements.

- We post all of our job openings here on our Careers page and on Indeed.

- We will send a confirmation email as soon as our system receives your application. We will respond to you directly within 2-3 buisness days.

- Not yet. Our company is growing, so keep checking back to see where we’ll expand to next!

- 3Insys has been in business helping companies overcome their integration challenges since 2011.